Delivery Policy
? Delivery Policy – Aizah International
At Aizah International, we strive to provide a smooth, reliable, and fast delivery experience for every order you place. Please read our delivery policy carefully to understand how we handle shipping, delivery timeframes, charges, and related information.
? Coverage Area
We currently deliver all over Bangladesh through trusted courier and delivery partners. Our goal is to make sure your order reaches you no matter where you are.
? Delivery Time
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Dhaka City: 1–3 working days
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Outside Dhaka: 2–5 working days
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Remote Areas: 3–7 working days (depending on courier service availability)
Note: Delivery time may vary slightly during holidays, campaigns, or natural disruptions.
? Delivery Charges
| Location | Standard Delivery Charge |
|---|---|
| Inside Dhaka | ৳80 |
| Outside Dhaka | ৳150 |
| Free Delivery | Available on eligible offers or orders above a certain amount (as mentioned in campaign details) |
? Order Processing Time
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Orders are processed within 24 hours of confirmation.
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Orders placed after 6:00 PM are processed the next working day.
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Orders placed on Fridays or national holidays will be processed the next working day.
? Payment Methods
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Cash on Delivery (COD) – Available nationwide
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bKash / Nagad / Rocket – Prepayment options
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Online Payment – Instant through any bank in bangladesh/ outside bangladesh
? Delivery Partners
We work with top local courier services to ensure secure and timely delivery, including:
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Redx
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Steadfast
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? Failed Delivery Attempts
If a delivery attempt fails due to:
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Incorrect shipping address
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Unreachable phone number
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Refusal to accept delivery
We will attempt to contact you. If unreachable after 2 attempts, the order may be cancelled or rescheduled upon customer request.
? Need Help With Your Delivery?
If your delivery is delayed or you have any concerns, feel free to contact our support team:
? Phone: +880 1911 549 793
? Email: support@aizahinternational.com
? WhatsApp: +880 1911 549 793